Shipping policy
SHIPPING POLICY
Last updated: 25 October 2026
We ship to United Kingdom addresses only. All orders are sent with Royal Mail tracked services, and you will receive a tracking number by email once your order has been dispatched.
Delivery options
The options and prices below are shown at checkout and depend on the weight of your order.
Standard (about 3 business days): £1.99 up to 100g; £4.49 for 101g to 2kg; £8.99 for 2kg to 10kg; £13.49 for 10kg to 20kg.
Express (about 2 business days): £5.49 up to 2kg; £7.49 for 2kg to 10kg; £14.49 for 10kg to 20kg.
Next Day by 1pm, if ordered by 2pm (1 business day): £11.99 up to 500g; £12.99 for 501g to 1kg; £16.99 for 1kg to 2kg.
We do not currently offer free delivery. Delivery times are estimates and run from the date of dispatch.
Dispatch times
In-stock orders are dispatched within 1 to 2 business days of payment confirmation.
Pre-orders
Pre-order items are dispatched once stock reaches us, usually on or around the official release date. The release date is shown on the product page where it is known. If a pre-order is ordered with in-stock items, we hold the whole order unless you ask us to split it by emailing hello@shopfoliotcg.co.uk.
Packaging
All orders are carefully packed to protect your items in transit. Sealed products are wrapped securely to prevent damage during shipping. We use appropriate box sizes and void fill to help your order arrive in good condition.
International shipping
We currently ship to United Kingdom addresses only. International shipping may be available in the future.
Lost or damaged orders
If your order arrives damaged, please photograph the damage and contact us at hello@shopfoliotcg.co.uk as soon as possible, ideally within 2 business days of delivery, with your order number and photos. If your order does not arrive within the expected timeframe, please contact us and we will investigate with the courier on your behalf.
Contact us
hello@shopfoliotcg.co.uk | 01733 590304
