Privacy policy
PRIVACY POLICY
Last updated: 5 May 2026
FolioTCG is a trading name of MRK-ECOM LTD (Company No. 16527293, VAT No. GB516399957). This policy describes how we collect, use, and protect your personal information when you shop at shopfoliotcg.co.uk.
Information We Collect
We collect the following information when you shop with us: your contact information including name, billing and shipping address, email address and phone number; your order information including products purchased, returns and cancellations; payment information which is processed securely by Shopify — we do not store your card details; device and usage information including IP address, browser type and pages viewed; and any communications or messages you send us.
How We Use Your Information
We use your information to process and fulfil your orders, to send order confirmations, shipping updates and support responses, to send marketing emails where you have opted in (you can unsubscribe at any time), to prevent fraud and maintain store security, and to comply with our legal obligations.
Sharing Your Information
We share your information only where necessary — with Shopify and service providers supporting our operations including payment processing, shipping and analytics — and where required by law. We do not sell your personal information to any third party.
Cookies
Our website uses cookies to improve your browsing experience, analyse site traffic and personalise content. You can manage your cookie preferences at any time through your browser settings.
Your Rights
Under UK GDPR and the Data Protection Act 2018 you have the right to access, correct, or request deletion of your personal information, and to object to certain types of processing. To exercise any of these rights please contact us at hello@shopfoliotcg.co.uk.
Data Retention
We retain your personal information for as long as necessary to fulfil your orders and comply with our legal obligations. Order records are retained for a minimum of 6 years in line with HMRC requirements.
Data Controller
MRK-ECOM LTD trading as FolioTCG, Mailbox 102, 4 Blenheim Court, Peppercorn Close, Peterborough, PE1 2DU. Company No. 16527293 | VAT No. GB516399957.
Contact Us
hello@shopfoliotcg.co.uk | 01733 590304
